Support & Contact
Talk to us.
Questions about pricing, feedback on the simulator, bug reports, or enterprise inquiries — we want to hear from you.
Response Time
We typically respond within 24–48 hours. For urgent issues, include [URGENT] in your subject line.
Reporting a Bug?
Help us reproduce it faster:
- Browser and OS version
- Steps to reproduce
- Expected vs. actual behaviour
- Screenshot or console output
Enterprise & Partnerships
Interested in team access, custom plans, or integrating PRISM into engineering training? Reach out — we're open to it.
Send a Message
We read every message. No ticket queues, no bots — just a reply.